Make your most important user journey accessible

The world of digital accessibility can feel endless. We make things simple by working with you to make sure the most critical slice of your user journey is accessible through user testing, connecting you with the community you aim serve.

Watch Trade Me's example

"Hello Access is such a great starting point for a lot of the missed essentials, especially for clients that don’t have a huge budget."

of our user testers have the lived experience of disability.


of what you pay goes directly to the user testers.


of our user tests are prioritised by the most important user journey

Teams that we've worked with

Auckland Council's logoMeta logoStripe logoSharesies logoBFF logo

Meet your testers

A man in suit leaning against a tree.

Julius Serrano
Born blind, 17 years experience as an accessibility specialist, and IT coach.

A man in a dress shirt leaning against a chair.

Lazar Bulatovic
Born blind, screen reader user, and international public speaking coach.

An outline drawing of a woman holding a laptop gesturing.

We're Expanding
To include a wider intersectionality of lived experience on our panel.

Access a panel of specialists ✨

Arrange a qualified accessibility specialist with lived experience to go through your website or product and record their journey.  

They'll share what assistive technology sounds like and share some key advice on things you can improve on.

Drawing of a women holding a laptop looking at code.

Customised for you 👋

Whether you're after just one video review to build empathy in your company, or a series of user tests to review your latest feature, we can build a plan and select the users that will create the perfect test for you.

A screenshot of the app with two videos side by side.
A screen showing an example video audit, beside it a list of to dos.

Track & solve issues 🎉

These user tests are uploaded onto our platform to make it even easier to share key insights and create change.

You'll be able to see all the accessibility issues we found, an explanation of each one, and track your changes & improvements over time.

First of all, this is really really cool. For background, I am a visual designer, and I do not code, so I heavily rely on a visual website creator to do the heavy lifting. Seeing it BREAK like that was really eye opening and I really appreciate you bringing that to my attention. This is a great product.

Aditi Rajagopal

Aditi Rajagopal
Experience Design at Meta

Thank you so much! I really appreciate this very detailed feedback. I've shared the video with the team and drafted a list of things we should prioritize to improve the experience based on your recommendations. I hope I'll be able to update you soon when we have made the changes! Again, thank you 🙏


Julie Chabin

Julie Chabin
Head of Design at Product Hunt

My experience with Hello Access so far has been incredible! Hello Access provided insights into our project from a panellist who uses a screen reader to navigate the internet. The insights from this review were extremely helpful because we were able to see the real-world impact of an issue alongside actionable advice to resolve it. The ability to see the recording of the panellist interacting with our product and going through the user journey was extremely enlightening.

I’m also really grateful that we are given feedback on what’s working as it’s really heartening to be able to recognise what we’re doing well, and not only focus on the downsides. The platform itself is extremely easy to use due to its simplicity and focus on communicating what matters.

I’m stoked to be able to add this to my toolkit for building accessible and equitable tech solutions.

Laura Kerrison
Senior Digital Designer

I feel embarrassed to admit it, but I've never thought about the functionality of our website for users with disabilities. The 20-minute audit that Julius ran provided an overview of all of the opportunities we have to improve it, making it truly accessible for everyone.

A women in a white top smiling and drinking coffee out of a mug.

Sophie Evans
Marketing Manager at Coffee Supreme

As someone who is passionate about fostering a culture strong in DI&B at work, I'm always open to learning more about how to make a company more inclusive. Speaking with Steven and watching Julius use the screen reader has now got me thinking about accessibility from a whole new angle for which I am extremely grateful.

Varun Bhandarkar

Varun Bhandarkar
Manager, Existing Business APAC & Japan

This was SO cool!!! Thank you so much for this opportunity. I've never seen someone read a website with a screen reader, so I learned so much – for example, I never really knew before why the header hierarchies mattered. But now that I've seen this, it's obvious why they matter!


Lauren Peate

Lauren Peate
CEO at Multitudes

Akahu is for all Kiwis, so we knew that we needed specific design input to ensure broad accessibility. Steven and Julius were fast, competent, and excellent communicators of their findings. Highly recommend.

Josh Daniell

Josh Daniell
CEO at Akahu

Get started today

Get in touch today to join others around the globe starting their journey with digital accessibility.

Get In Touch